Simply browse our collections, select your preferred style, size and colour, then add your chosen item to your shopping bag. When you’re ready, proceed to our secure checkout to complete your purchase.

If you need to make changes to your order, please contact our Customer Care team on email: info@arunaseth.com as soon as possible or WhatsApp us on: +447712144561 

We will do our best to accommodate your request before your order has been processed for dispatch.

Once your order has been placed, you will receive an order confirmation by email. An email from DHL will be sent containing your tracking details once your order has been dispatched.

Delivery times vary depending on your location and the shipping service selected at checkout. Once your order has been dispatched by DHL express you will receive tracking information so you can follow your parcel’s journey.

• United Kingdom next day delivery £7.50
• Europe (including the Channel Islands and Northern Ireland): £25 (delivery in approximately 2-3 working days)
• United States: £30 (delivery in approximately 2–3 working days)
• Rest of the World: £45 (delivery in approximately 4–7 working days)

We hope you love your purchase. If for any reason you are not completely satisfied, eligible items may be returned within 14 days from receiving the goods, provided they are unworn, in their original condition and returned with all original packaging.

Please refer to our Returns Policy page for full details and eligibility.

Yes. If your preferred size is available, we will be happy to arrange an exchange. Please contact our Customer Care team oninfo@arunaseth.comto assist you.

Once your return has been received and inspected, refunds are processed back to your original payment method the same day and you will receive the refund in 2-5 business days. Processing times may vary depending on your payment provider.

Our Size Guide provides detailed measurements to help you find your perfect fit. If you’re unsure which size to choose, our Customer Care team oninfo@arunaseth.comwill be delighted to assist.

Most of our styles fit true to size. Where a particular style fits differently, this will be noted on the product page.

Certain styles may be more suitable depending on foot shape. Please contact us on info@arunaseth.com for personalised sizing advice before placing your order.

Handcrafted in Italy, each collection is created from thoughtfully sourced luxury vegan materials, reflecting our commitment to exceptional craftsmanship, timeless elegance, and lasting quality with a lighter footprint on the planet.

To preserve the beauty of your shoes:

• Store them in their dust bags when not in use.
• Avoid prolonged exposure to moisture.
• Clean gently using products suitable for the specific material.
• Avoid direct heat and sunlight during storage.

Proper care will help maintain their appearance for years to come.

Yes. Our bridal collection has been designed to combine elegance, comfort and timeless style for your special day.

Absolutely. Our team can provide personalised recommendations based on your dress, venue and personal style. Please email us at info@arunaseth.com or WhatsApp the Aruna Seth team on: +447712144561

We recommend ordering several months before your wedding to allow time for fittings and any size exchanges if required.

We accept major credit and debit cards along with additional payment methods displayed during checkout.

Yes. Our website uses secure encryption technology to protect your personal and payment information, allowing you to shop with confidence.

Our Aruna Seth Customer Care team is here to help with product advice, sizing guidance, order enquiries and aftercare. Please email info@arunaseth.com or WhatsApp us on +447712144561

Yes. We are delighted to help you select the perfect pair for weddings, special occasions or everyday elegance. Please WhatsApp the Aruna Seth team on: +447712144561

When you shop directly with us, you benefit from access to the latest collections, dedicated customer support, secure checkout, and the confidence of purchasing directly from the official brand.