Privacy & Cookie Policy

Privacy Policy

Please read our Privacy Policy carefully. This policy applies when you visit our web site without purchasing any product, when you register with Aruna Seth, and when you use www.arunaseth.com for purchasing products. This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information.

Please take the time to read our terms and conditions if you have not already done so. These terms and conditions will be applicable to all purchases by you from Aruna Seth.

Aruna Seth Limited, trading as Aruna Seth Registration number: 07452079

At Aruna Seth we value our customers and respect their privacy. Customer information is collected in an effort to improve your shopping experience and to communicate with you about our products and services. We will not sell or rent your personal information to third parties.

Updates to the Aruna Seth privacy policy may be made from time to time. We will update the revision date at the end of this policy on each occasion so that you can see whether updates have been made since you last visited.

When you visit, register or order products or services with www.arunaseth.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as e-mails, faxes or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

How does Aruna Seth use my information?

Unless required to do so by law, we will not share, sell or distribute any of the information you provide to us without your consent.

Does Aruna Seth share my information with third parties?

We may contract with service providers only to maintain and manage our customer information. We do not authorise any of these service providers to make any other use of your information. In the unlikely event of a sale of some or all of our business, Aruna Seth will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. Aruna Seth reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Aruna Seth.

How do I change or delete my information?

You can change or delete certain personal information related to your use of our online sites (e.g.: name and contact information) at any time. To change or delete your personal information, please contact us by email on info@arunaseth.com or write to us at Aruna Seth Shoes, Kingfisher House, Restmor Way, Hackbridge, Surrey, SM6 7AH, UK. Please note that any requests to update your personal information may take up to 14 days for your e-mail request and 2-4 weeks to process your postal mail request.

How do I exercise my choices about receiving promotional communications from Aruna Seth?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by email on info@arunaseth.com or write to us at Aruna Seth Shoes, Kingfisher House, Restmor Way, Hackbridge, Surrey, SM6 7AH, UK. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honour your request. It may take up to 14 days to process your e-mail request, and 2-4 weeks to process your postal mail request, during which period you may continue to receive communications from Aruna Seth. Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.

What are cookies? How does Aruna Seth use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie. We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. Through our use of cookies, we also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user, which allows you to access your account information.

If you have any questions about our privacy policy, please contact Aruna Seth:

Trading Address: Aruna Seth, xxxxxx
Email: info@arunaseth.com
Telephone: +44 (0)207 800 1234

Cookie Policy

What are cookies?

Cookies are small data files stored on your computer or device when you browse this website. They are used to 'remember' information including pages and items viewed, items placed into the shopping basket and items purchased. The cookies store this information in order for to you use and purchase from this website. They cannot harm your computer or store any personally identifiable information such as your name, address, credit card or other contact details.

Cookies are essential to the effective operation of this website and enable you shop online with us. If you don't wish to enable cookies, you'll still be able to browse the website but not purchase from it. Most web browsers have cookies enabled, but please refer to 'How do I manage cookies?' below for help how to turn cookies on and off should you need to.

Types of cookies

Strictly Necessary Cookies

These cookies are essential in the operation of this website. They are used for a variety of purposes such as remembering the pages visited, items placed in the shopping basket and that the website is in use. This website does not store any personally identifiable information within any cookie or cookie type including any text fields you have completed and credit card information.

Performance cookies

These cookies collect anonymous information on how users browse the website, the data is merged and used to help us understand how users operate the website so we can make improvements to enhance your online experience. For example we employ Google Analytics cookies to help us record how users arrive and find the website, how they browse and use the website, so we can improve areas such as navigation, shopping experience and marketing campaigns. Other cookies may include tracking purchases for 3rd party affiliate partners, royalty schemes and promotions. Again the data stored by these cookies is not personally identifiable and cannot be used to identify any individual users.

Functionality cookies

These cookies remember your choices and preferences such as currency, items viewed, search parameters, wish-lists and any items saved for later. These cookies provide the user with an enhanced user experience making their visits more personalised and pleasant. Again any information collected and stored by these cookies is merged and is not personally identifiable and cannot be used to identify any individual users.

Targeting cookies or advertising cookies

These 3rd party cookies collect information about your browsing habits in order to make advertising decision relevant to your interests. PLEASE NOTE that this website does NOT use any of these types of cookies or collect data for third parties.

How do I manage cookies?

If you want to disable cookies you need to change your website browser settings, it will mean that your shopping experience will be limited to browsing and that you won't be able to add products to your basket and purchase them.

To enable and disable cookies will depend on the browser you use, to help manage this we have provided the following details on how to enable cookies for the most popular browsers:-

For Microsoft Internet Explorer:

  1. 1. Choose the menu "tools" then "Internet options"
  2. 2. Click on the "Privacy" tab
  3. 3. Select "Medium" or higher

For Google Chrome

  1. 1. Choose the menu "tools" then "Settings"
  2. 2. Click on the "Show advanced settings" link
  3. 3. Under 'Privacy' click on the "Content Setting..." button
  4. 4. Select "Allow local data to be set" as recommended.

For Mozilla Firefox:

  1. 1. Choose the menu "tools" then "Options"
  2. 2. Click on the "privacy" icon
  3. 3. Select "Use custom settings for history"
  4. 4. Select "Accept cookies from sites" and "Accept third- party cookies"

Effective September 2015